Support

Need a hand with gura? We're happy to help. Most questions are answered below — and you can always email us directly.

Contact us

Email our support team and we'll usually reply within 2 business days. Please include your device model and iOS version so we can help faster.

Frequently asked questions

Do I need an account to use gura?

No. gura works fully offline and keeps your data on your device. An account (email sign-in) is optional and only used to sync across your devices.

How do I log a meal or scan a barcode?

Tap the “+” button, choose Add meal, then either search for a food, scan its barcode, or type it in manually. Barcode scanning uses your camera and looks up the product — nothing is recorded.

What is gura Pro and how much does it cost?

gura Pro unlocks your full history beyond the last 7 days. It is an auto-renewing subscription starting at $29.99/year (prices may vary by region). Payment is charged to your Apple ID, and the subscription renews automatically unless cancelled at least 24 hours before the end of the current period.

How do I manage or cancel my subscription?

On your iPhone or iPad, open Settings → [your name] → Subscriptions, select gura, and choose Cancel or change your plan. You can also tap Manage subscription inside the app.

I already bought Pro — how do I restore it?

Open gura → Settings → Restore purchase. Make sure you're signed in with the same Apple ID you used to buy Pro.

How do I delete my data?

Open gura → Settings → Delete all data. This removes everything stored on the device. If you use email sync, deleting your account also removes the synced copy.

Legal

Terms of Service · Privacy Policy

gura is a personal wellness tracker and does not provide medical advice. Nutrition figures are estimates and may be inaccurate.